COVID-19
22019
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COVID-19

In our part of Suffolk the transmission rate of Corona virus infection is minimal. Nevertheless, we are taking it very seriously. We understand that the health, safety and well-being of our guests and staff are paramount whilst co-existing with COVID-19

We have a duty of care to all and have developed new ways of working based on advice and guidance provided by the government, industry bodies and safety consultants

Our measures

A full COVID risk assessment has been carried out and is reviewed regularly
All employees have full COVID health & safety training
All employees retrained in the correct frequency and method for effective hand washing
Enhanced cleaning regimes implemented using chemicals effective against viruses
Wellness checks done daily for all staff including temperature taking

Service & restaurant changes

Reviewed layout to ensure sufficient space between tables to allow social distancing – 1 meter currently
Hand sanitising stations installed
Increased ventilation of inside areas by keeping doors open where and when possible
All menus and napkins are single use
Tables are laid in advance so as little changes hands as possible
High and friendly level of service maintained whilst tables visited less often
Wine/water bottles placed on the table for you to help yourselves
We ask you not to smoke directly out-front of the restaurant please keep minimum 2 meters away from the front door if you must
No mixing with tables outside of your reservation at any point
Don’t bring anything that could be contaminated – like your own Birthday cake, candles, presents, table decorations, etc.

Bookings & arrivals

We respectfully ask our guests to not visit if suffering/displaying symptoms of COVID-19 or if you have been in contact with someone diagnosed in last 2 weeks
Please make a reservation before visiting to avoid disappointment our covers are limited at the moment
Please adhere to social distancing guidelines and respect measures put in place
All guests must wear face coverings – to arrive, leave and any time when not seated at your designated table
Once seated please put your face masks away without placing them on tables or chairs!
On arrival please sanitise your hands and wait to be seated
Maximum table size permitted at the moment is 6 people from two households/no mixed groups
We trust you to ensure that your table companions fall within groupings socially permitted
We cannot guarantee any specific table requests at the moment
Please arrive on time for your booking call us if you are running late we are staggering bookings to make arrivals safer and smoother
Please call us in advance if you need to cancel your booking we are working hard to keep our restaurant valid to be open at limited capacity
No shows or last minute cancellations are devastating!

Please be kind and respect our policy we are doing everything we can to meet current Goverments guidelines in these challenging times for us all